Delivery Information
We courier our products nationwide using The Courier Guy. You will receive a tracking number for your order and can trace it on their web site. Delivery will take place during the week only, no deliveries on weekends or public holidays. You will have to supply us with a physical address as the couriers deliver to your door.
Cost: Courier cost will be R110 for orders under R1000. For orders over R1000, we courier free of charge*.
* Please note: Free delivery not applicable on wholesale orders. For all wholesale orders there will be a delivery cost of R110.
Delivery area: Unfortunately we don't deliver to remote areas for which there are a courier surcharge. If you order from a surcharge area, we reserve the right to cancel your order. If payment was already made, we will refund you the full amount. You will have the option to pay the surcharge (usually an additional R420) for delivery if you want to continue with your order.
We do not deliver outside South African boundaries. If you're in one of our neighboring countries, you will have to arrange your own courier to collect from us.
Duration: Delivery takes 1 - 4 business days, depending on the distance from us and excluding weekends & public holidays.
Where Can I Trace My Parcel? http://www.thecourierguy.co.za/tracking_home.php or you can call their call centre on 0861 203 203.
We do not make use of the Post Office anymore due to delays, poor service, and theft.